Fix Google’s Play Store No Connection Error on Android

Sometimes when you connect your android phone, using wifi, to the internet in order to install some applications on Play Store, you get an error No Internet Connection. This error is annoying as you’ve a working internet connection, yet you are not able to download an application or even browse play store.

This error happens due to many reasons, so let’s diagnose. First make sure that your internet is actually working. A simple test, open chrome or any default browser and visit any site. If your internet is working then you must be able to visit the site. In other case, just try to fix your internet or call your ISP provider to resolve the issue. Now, if internet is really working, go to the play store and click try again, even if after several tries you are unable to get play store to working then this means you only need to fix play store rather than your internet.

Fix No Connection Error on Google Play Store:

Check date and time on your smartphone

This method, solves this problem for most of the people. Most of the times your smartphone has wrong date, or either the year is incorrect, or else the time is not correct. So, if your smartphone has the wrong date then in this case play store will give you error, the time will not be matched with the actual time. The solution of this problem is quite obvious, just correct the time of your smartphone and then again open play store this time there will be no internet connection error.

Clear Google play specific cache

If the above method doesn’t work to solve this issue, then there is another approach. You may need to clear the cache of the Play store, this often works and removes the No Connection error of play store. For this you must go to the settings of your smartphone, then go to Applications. There find play store, tap the icon of play store and scroll down. You’ll eventually see Clear Cache button, even you may remove data or history of the play store application. After resetting the application by clearing the cache and clearing the data, relaunch the play store, and then this time there will be no error. You will be able to surf the play store with ease.


Change internet connection temporarily

Even if the above two methods don’t work for you, then here is another method to fix the No connection issue. You may use a VPN to access the play store, there are many VPN’s for the android. You may download hotspot from the play store, oh I forgot your play store is not working. You can download hotspot from the official site (Download Hotspot For Android) , after downloading just install the application and don’t forget to allow installation from unknown sources. After installing just run the application and connect the VPN. After connecting VPN just go the the play store and refresh it, now you will be able to browse applications on play store. Thus, resolving the error.

Another work around will be to use mobile internet connection and see if play store works.

Re-attach Google account with your smartphone

There is another fix which worked for many people. this is to remove your google account from your smartphone and then re attach your google account. For this you need to go to setting, there you can find your google account, just logout of that and then restart your smartphone and then again go to setting and add your same google account. After doing all this procedure again launch playstore and check is it working this time ? If it’s working then you have solved the problem.

remove google account android

Reset smartphone settings as a last resort

This is the last method which you can actually try to fix this issue which I can share with you, there may be other methods available also but I am aware of these 5 methods only. You must reset your smartphone to the factory configuration if non of the above methods work out for you, and still you are facing the no connection issue when you launch playstore. I am sure resetting your phone’s setting will bring it’s behaviour to the normal. To reset your smartphone follow this procedure:

  1. Open Settings, Find the Factory Reset (some smartphone’s offer factory reset setting option, you should use that first).
  2. That is normally in privacy, tap Factory Reset after open privacy in settings.
  3. Don’t tick format SD card also, as this will remove all of your data, just reset settings.
  4. Hit OK and your smartphone will restart and every setting will reset.

You are done, now just re-launch the playstore , attach your google account and see does it still gives you error ? I am sure this time it will be gone.


No internet connection error on play store is an old one and happens from time to time. Users have a few options at their disposal to get rid of this particular error. One of the above described methods makes sure that the error is resolved. On the contrary, if nothing works and you have to download an application, then you can try out some good play store alternatives for your smartphone, for time being.


  • The first solution worked very well for my wife’s Galaxy S5….Play store is fixed and connected:)….Thank you very much……

  • I have used every method but its still not working. What am i gonna do now!!! I tried changing time by setting it wrong and it did work but after 15 mins or so it was back again to no connection error.